Frequently Asked Questions

Exhibition Hall H in the Congress Center Hamburg.

Please click here to find out what is and what is not included in your package. 

Yes, all sponsors and exhibitors can display their logo in the ISC Exhibitor Listing. For more info, click here.

Additionally, you can purchase an online banner to increase your company's visibility on our website. If interested, please contact sales@isc-events.com.

The attendee contact list (opt-in) is included in all sponsorship packages and the Online Exhibitor package. Standard Exhibitors and Co-Exhibitors can purchase the list by contacting sales@isc-events.com. For more information, click here.

The attendee contact list will become available approx. at the end of April via a download link, which will be shared by email.

Yes, please refer to this page for further details. 

Yes, all participants attending ISC on-site must be registered. Upon arrival on-site each participant must check in personally at the check-in desk to receive a badge. No access will be granted without a badge. 

Online registration will open in February; instructions how to register your booth staff will be shared in due time.

Yes, wristbands are required for build-up and dismantle days. For more information, refer to this page.

Yes, you can apply the passes that are included in your package to any staff or guest of your choice. Online registration will open in February.

No, speakers of vendor speaking slots do not receive a free pass. Please register them with one of the complimentary passes included in your sponsor or exhibitor package or with a paid pass (either conference or exhibition pass).

No, any shipments need to be sent to the advance warehouse.

All shipments have to be sent to the following address, please click here for further shipping deadlines and information:

Schenker Deutschland AG
c/o ISC 2023
Karlsruher Str. 10
30519 Hannover
Germany
c/o Name of the exhibitor and booth number

General fire safety and security for the exhibition hall will be maintained during the move-in, exhibition and move-out days. Additional security services must be provided by the exhibitor. For more information on how to order security personnel for your booth, follow this link. 

ISC regulations prohibit the distribution of alcoholic beverages in the exhibition hall, unless such services are ordered from Käfer Service Hamburg GmbH catering.

ISC regulations prohibit the distribution of food in the exhibition hall, unless such services are ordered from Käfer Service Hamburg GmbH catering.

Yes, as long as it does not disturb any neighboring booths. If any sound is too loud or offensive, you may be asked to turn it down or off. Please note: It is not allowed to play any music which is protected by the music authors rights society (GEMA).

Please refer to the exhibition time schedule for further information.

As early as Wednesday, May 15, 2024 at 5:00pm. Please refer to the exhibition time schedule for further information.

Yes, please refer to this page for more info.

Only for personal use and only during build-up and dismantling hours.

Please note: food delivery personnel will not be allowed inside the exhibition hall.

During build-up and dismantle, no catering will be provided. Food and beverages can e.g. be obtained from the nearby Dammtor train station.

Please note: food delivery personnel of external providers will not be allowed inside the exhibition hall.

Booth builders arriving for build-up and dismantle must enter through Gate H (via Tiergartenstraße). Build-up and dismantle wristbands are handed out free of charge at Gate H. No prior registration is required.

Booth staff registered with an Exhibition or Conference Pass may enter the exhibition hall via the main entrance of the Convention Center starting on Sunday, May 12.

For more information regarding exhibition hall access, refer to this page.

Meeting rooms are located on the 1st floor, 2nd floor and 3rd floor of the CCH and can be accessed directly from the foyer. Please verify the exact location of your meeting room(s) with Mr. Josiah Tabor (josiah.tabor@isc-group.com)

Meeting room hours are

The schedules will be announced in the second half of March.